90413 21419 [email protected]

Return & Refund Policy

At Homeo Solutions, we take utmost care to ensure that medicines are dispensed accurately and in sealed, hygienic packaging. Our products are specially selected based on each patient’s unique symptoms and health condition. Hence, we do not allow open delivery, and returns are accepted only in specific circumstances as outlined below.

Return or Refund may be applicable only under the following conditions:

Wrong Product Delivered
You received a product that does not match your order.

Product Damaged in Transit
If the outer package appears damaged at the time of delivery, please do not accept it. If the product inside is found damaged after opening, contact us within the timeframe below.

Please Note:

  • We do not accept returns if the product is no longer required, as homeopathic medicines are prescribed after carefully assessing the patient’s individual health condition, and cannot be reused or reassigned to other patients.

  • We also do not support open delivery. We request customers to check the outer packaging for any signs of tampering before accepting delivery. 

How to Raise a Return or Refund Request:

If your concern falls under the valid return reasons above, please reach out within 7 days of delivery:

Requests made after 7 days after delivery may not be eligible.

Refund Process:

Once your request is verified and approved, refunds will be initiated to your original payment method. For Cash on Delivery (COD) orders, we may require bank details for processing.

Disclaimer:
All returns are subject to verification by our team. Products must be returned unused, in original condition and packaging. Homeo Solutions reserves the right to approve or reject return/refund requests after assessing the issue.